State Farm® Insurance Agent Freddie Gant

"I’m really impressed with the level of courtesy Freddy & Alberto have extended during my research for a better insurance company. Your immediate response, attention to detail, and the vast amount of information that you presented regarding State Farm’s company & optional choices speaks volumes in my decision making. A few of the items you presented, I will want to include under the umbrella of services, I’m trying to create (I am paying “Home Serve” for underground utility insurance and some other items well woven within American Home Shield. I’m amazed that Allstate has not presented this information, to capture new business from existing clients, like me. J. Pyle"

"I have been insured with Freddie Gant State Farm since 2006. Over the years I have experienced excellent customer service and peace of mind. I greatly appreciate Mrs. Gant's generosity and kindness as well as understanding when needed. I also appreciate the superb customer service skills received from Ms. Penny. Freddie Gant State Farm has truly proved to be like a good neighbor to me."

"I have been with this Agent Gant for over 15 years. Penny always gives excellent customer service every time I need something. 😃"

"Penni was amazing in helping with me. She has a funny and relatable personality. I couldn’t have asked for a better agent."

"I called yesterday afternoon regarding a document l needed and Penni was spot on! Great customer service and sense of urgency"

"I've had no problems with this Agency... I'. Ve been with them more than seven years My agent always tries to find the lowest monthly cost... The staff is really nice... I'm still with this Agency..✌️"

"They have always taken care of me when the need arises. They are quick to make sure I am in my vehicle as fast as possible."

"I have been with State Farm for years. I feel there is no better insurance company."

"This review is for Penni Senegal. She is a delight to talk and her customer service is second to none. She is timely in responding to concerns and questions, with real solutions."

"My wife and I been with this company for years the staff are very nice and patient and know us when we call. I recommend 10 stars to this company they are just a awesome staff."

"Ms. Gant is such an authentic, personable agent. Whenever we speak, it feels like I’m speaking with a family member. My customer experience has always been exceptional. Ms. Gant is transparent and always does her best to ensure quoted insurance rates are fair and affordable. I highly recommend Freddie Gant -State Farm Insurance Agent!"

"I have been a client of Freddie Gant for 20-plus years I haven't experienced any type of amateurism regarding my insurance needs or finances."

"Dennis was so professional and helped me switching from old insurance company and gave me an unbeatable price highly recommended"

""I want to extend my heartfelt appreciation to State Farm ~ Freddie Gant, for their outstanding customer service her and her office provides on a daily bases. Freddie and her team's professionalism, prompt responses, and genuine care have truly made a difference with my relationship with State Farm. It's rare to find such a dedicated and helpful service, and you all have exceeded all my expectations. Thank you for making every interaction a positive experience!""

"This review is for Penni Senegal she is a delightful person to talk to she also have a great personality and she puts forward the effort to help you no matter what the problem may be she is great! Enjoyed our conversation……and she is a KEEPER!"

"I didn’t have insurance and Mrs. Senegal helped me cover me and my children at an affordable quote and I’m very thankful for the walk through and patience with explaining everything"

"I called in for a quote and the team was very quickly on gathering the information and providing me a quote. Very knowledgeable and nice."

"The Best customer service they take there time to help you out they don’t make anything complicated. Dennis is truly the best so helpful and understanding. I totally recommend them to everyone."

"Absolutely amazing agent. Responds immediately and provides the best prices. Highly recommend Freddie!"

"I am transferring my business from Freddie Gant to another State Farm agent too. In 2023, I submitted proof of my home alarm discount as requested. Unfortunately, the assistant I sent the email to resigned. No one at Ms. Gant's office checked the email account nor forwarded the emails from the former assistant. Therefore, I never received the home alarm 10% discount. When I called to inquire about the discount in Dec. 2023, the new assistant told me the lady I sent the email to resigned, along with a lot of other excuses for why there was no response to my emails. This means the annual premium reported to my mortgage company is higher because my policy does not include the 10% home alarm discount. After voicing my concerns, I was told I would receive a refund backdated to Feb. 2023 for the home alarm discount. In Jan. 2024, I sent an email to the new assistant regarding the status of my refund; but no response. Then I sent an email to Freddie Gant regarding the status of my refund; once again no response. My next email and call are to the corporate office of State Farms to inquire about the status of my refund and to change agents."

"I have talked with Sherry Jones multiple times at Freddie Gant's State Farm office & would like to point out that she is always helpful, personable and professional. She is always willing to help me with whatever she can that I am calling about. I am sure she is an asset to Freddie Gant as well. I always like speaking to her and/or Freddie when I call."

"Great agent who know how to take care of customers. Will recommend it to others."

"I started out with Freddie Gant in 2012 until 2018 when I moved out of state and didn't need insurance. Came back in 2023 called Freddie Gant insurance and it was like I never left. They remembered me and took care of my insurance needs without any problems. Freddie and her staff are very kind, patient and professional. I always have a really pleasant experience with them. I just appreciate how they get the job done in a decent amount of time. You will always be satisfied with the service that Freddie Gants office provides. Thank you Freddie and staff you all are awesome."

"Outstanding customer service! Always ready to help!"

"Lamar was outstanding and attentive and ensured that everything I needed was attained. I would recommend Ms. Gant and her staff, they are awesome. I have all policies with State Farm/Freddie Gant Agency and would not change a thing."